Frequently Asked Questions
Shipping Information
What Shipping Methods Are Available?
We offer free shipping to New Delhi and NCR areas for orders above Rs. 25,000. For orders outside these areas, we work to provide the best possible shipping rates. Please contact us for specific details based on your location and order size.
How Long Will it Take To Get My Package?
We strive to offer most of our products within 2-7 working days. However, availability can vary, and sometimes products may not be in stock for longer periods. We recommend placing your orders well in advance, especially for large quantities.
If a product is not available, we will notify you as soon as possible and discuss alternative options that meet your needs, or you can choose to wait until the product is back in stock.
How Do I Track My Order?
Normally our customer service team or your dedicated account managers will keep you updated about the progress of your orders and shipping
Do I Need A Account To Place Order?
No, it’s not mandatory for you to open an account for placing an order by yourself. Contact us and our team shall be happy to assist you with your order processing
More Questions....?
What Shipping Methods Are Available?
Depending on your requirements you can choose between surface/air or self pickup from our warehouse
How Long Will it Take To Get My Package?
Shipping time is normally 5-10 days maximum for all locations in India. Please contact us with your postal code address to get an exact shipping timeline for your shipment
How Do I Track My Order?
Normally our customer service team or your dedicated account managers will keep you updated about the progress of your orders and shipping
How Do I Place an Order?
Contact us and our team shall be happy to assist you with your gifting requirement, logo printing, order processing shipping etc.
How Should I to Contact if I Have Any Queries?
Use the contact us form on the bottom of our page to contact us directly or fill up an inquiry form.
